One of the things about working openly is, fairly obviously, sharing your work as you go. This can be difficult for many reasons, not least because of the human tendency toward narrative, to completed stories with start, middle, and end.
The value of resisting this tendency and sitting in ambiguity for a while is that allows for slow hunches to form and serendipitous connections to be made. So it is with user research I’m doing as part of the Zappa project for the Bonfire team. We need time to talk to lots of different types of people who meet our criteria, and to spend some time reflecting on what they’ve told us.
As I wrote in my previous post about the project, we’d identified some of the following:
Inevitably, since this initial work, we’ve come up with some obvious gaps in the people we should speak to (UX designers!). The people we’ve spoken with have recommended other people to contact as well as avenues of enquiry to follow. This is such an interesting topic that we need to be careful that the project doesn’t grow legs and run away with us…
We haven’t started synthesising any of what our user research participants have said so far, but as we’re around halfway through the process of conducting interviews, I thought it might be worth sharing 10 interesting things they’ve told us. These are not any any particular order.
It’s been fascinating to see the different ways that people have approached our conversations, whether from a technical, design, political, scientific, or philosophical perspective (or, indeed, all five!)
We’ve still got some people to talk with next week, but we are always looking to ensure a diverse range of user research participants with a decent geographical spread. As such, we could do with some help identifying people located in Asia (yes, the whole continent!) who might be interested in talking about their experiences, as well as people from minority and historically under-represented backgrounds in tech.
In addition, we could also do with talking with people who have suffered from mis/disinformation, any admins or moderators of federated social network instances, and UX designers who have a particular interest in mis/disinformation. You can get in touch via the comments below or at: firstname.lastname@example.org