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The importance of heuristics in educational technology and elearning.

Dilbert - heuristics

This post has been brewing for a while.

I’m sick to death of people ‘recommending’ products, services, applications and utilities based on, essentially, zero real-world testing and feedback. Why? They can’t help with the heuristics.

What are heuristics?

Wikipedia definition:

Heuristic is an adjective for experience-based techniques that help in problem solving, learning and discovery. A heuristic method is particularly used to rapidly come to a solution that is hoped to be close to the best possible answer, or ‘optimal solution’. Heuristics are “rules of thumb”, educated guesses, intuitive judgments or simply common sense. Heuristics as a noun is another name for heuristic methods.

Why are heuristics important?

As I argued in my SHP Conference workshop Raising achievement in History at KS4 using e-learning, it can actually be damaging to:

  • launch into using educational technologies without thinking it through properly (the how not just the what).
  • attempt to replicate what someone has done elsewhere without thinking about the context.

People like Andrew Churches (of Educational Origami fame) deal with heuristics. They show how educational technologies can be used, things to think about, and issues that may arise.

What I’d like to see

Think about new users of educational technologies. Let’s say that someone wants to show parents what’s happening on a school trip in the following country. They ask for advice. Which of these would be the most useful response?

  1. I’d use a blog if I were you.
  2. Have you seen Posterous?
  3. I used Posterous successfully. Here’s how to set it up and here’s an example of how I’ve used it before. Ask me if you get stuck.

Obviously 3. I really don’t want any more of 1 and 2 thank you very much. :-p

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Raising achievement in History at KS4 using e-learning

SHP 2009 slides

Click here to go straight to the slides

I’m at the annual Schools History Project Conference for the fifth time this weekend and am presenting for the third time. This is the first time that I’ll be presenting without my partner in crime, Nick Dennis, as he’s unable to make the conference. It’s a shame, but it means I can focus entirely on what I did with my Year 10 History class this academic year at my previous school.

I’ve used the Cooliris presentation method, pioneered by Alan Levine, and which I piloted in my Open Source School presentation earlier this month. I’m not so sure he uses a Nintendo Wiimote (along with Darwiin Remote) with Cooliris, though. It’s an excellent presentation method – and free if you create your slides in OpenOffice.org (as I do!) 😀

The easiest way to share the link directly to the slides that go with this presentation is to go to:

http://bit.ly/SHP2009

Links (in order mentioned) to the websites mentioned in the presentation can be found below:

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Acceptable Use Policy – feedback required!

I’m in the process of putting together the Acceptable Use Agreement (AUA) that students at the (3-18) Academy will sign in September. Although everything’s subject to change, I’d like to base on principles and make it as short as possible, rather than have some monolithic document that people sign but never read. The latter state of affairs means that although the Academy’s back would be covered from a legal point of view, it would have little or no effect on thought processes and behaviour modification.
This is not my first foray into the world of the AUA. I discussed Acceptable Use Policies (AUP’s) on this blog last year in AUP 2.0.

blocked

BLOCKED by ~Devastis @ deviantart

As Director of E-Learning at Northumberland Church of England Academy, I don’t want a situation similar to the one depicted above. I want clear policies whereby both staff and students know where they stand when it comes to internet access and filtering. As far as I’m concerned, resources should be available for teaching and learning unless a clear case can be made otherwise.

I’m in the process of putting together the Acceptable Use Agreement (AUA) that students at the (3-18) Academy will sign in September. Although everything’s subject to change, I’d like to base on principles and make it as short as possible, rather than have some monolithic document that people sign but never read. The latter state of affairs means that although the Academy’s back would be covered from a legal point of view, it would have little or no effect on thought processes and behaviour modification.

This is not my first foray into the world of the AUA. I discussed Acceptable Use Policies (AUP’s) on this blog last year in AUP 2.0 after some thinking about how access to the internet via mobile devices was likely to completely change the landscape. David Warlick, around the same time as I was doing this, put together the School AUP 2.0 wiki to collate resources and thinking from around the internet. That’s a useful resource and I’ve spent a good deal of time looking at the various options and permutations.

To my mind, the best AUA I’ve come across is Andrew Churches’ Digital Citizen AUA which he’s kindly released under a Creative Commons License. I’ve taken that and – after discussion with the Principal Director of Operations at the Academy – adapted it. This is how it stands currently for students in the Secondary phase:

1. Respect Yourself
I will show respect for myself through my actions. I will only use appropriate language and images both within the Learning Platform and on the Internet. I will not post inappropriate personal information about my life, experiences or relationships.

2. Protect Yourself
I will ensure that the information I post online will not put me at risk. I will not publish full contact details, a schedule of my activities or inappropriate personal details in public spaces. I will report any aggressive or inappropriate behaviour directed at me. I will not share my password or account details with anyone else.

3. Respect Others
I will show respect to others. I will not use electronic mediums to bully, harass or stalk other people. I will not visit sites that are degrading, pornographic, racist or that the Academy would deem inappropriate. I will not abuse my access privileges and I will not enter other people’s private spaces or work areas.

4. Protect Others
I will protect others by reporting abuse. I will not forward any materials (including emails and images) that the Academy would deem inappropriate.

5. Respect Copyright
I will request permission to use resources and suitably cite all use of websites, books, media etc. I will use and abide by the fair use rules. I will not install software on Academy machines without permission. I will not steal music or other media, and will refrain from distributing these in a manner that violates their licenses.

By signing this agreement, I agree to always act in a manner that is respectful to myself and others, in a way that will represent the Academy in a positive way. I understand that failing to follow the above will lead to appropriate sanctions being carried out.

Those in the Primary phase would be asked to sign a slightly simplified version of the above with more age-relevant words included. The ongoing Google Docs reflecting how they currently stand can be seen here:

I’d really appreciate feedback, comments and ideas on the above! 😀

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