I’ve noticed an increase recently in people using the word ‘quality’ rather indiscriminately. It can be a filler word, something people use when they actually mean “the way things have always been done”.
Reading Eric Ries The Lean Startup has convinced me that you need to know who your ‘customer’ is when designing products, systems, workflows, and tools. There may be no monetary exchange, but the value proposition needs to be strong.
It’s only then that you can start talking about ‘quality’.
The whole set of Wednesday Wisdom images can be found in my Creative Commons-licensed Flickr set.
Image CC BY Laura Dinneen