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10 reasons I returned my Dell Streak today.

It had nothing to do with it’s size.

  1. No multitouch. I didn’t realise until it was pointed out in an Android forum that this makes typing a whole lot easier.
  2. Lack of apps I use often. Having to use the National Rail website instead of it’s £4.99 app may seem trivial but it’s important to me. Apps pretty much always come out for the iPhone first because of the huge, standardized, user base.
  3. Lack of accessories. I could walk into almost any shop on the high street and purchase cases, speakers and other accessories for my iPhone 3G. How many cases did I have to choose from for the Dell Streak? One. And that was fugly.
  4. Unintuitive annoyances. Holding down the camera button should bring up the camera app. The device should charge if the power cable’s plugged in – even if it is in ‘aeroplane mode’ whilst I’m asleep.
  5. Email. Having GMail, Exchange and IMAP accounts means 3 different apps on Android. #fail
  6. Position of headphone socket. Why put it on top of the screen? Hold it landscape and the wire gets in the way. Put it in your pocket and it’s sticking out the side. Oh, and the volume up/down switch should do the same thing in landscape and portrait. #confusing
  7. Lack of website support. If you go to popular websites on the iPhone then you get a decent browsing experience because they’ve made sure it’s optimised for that platform. Navigating some websites on the Dell Streak was clunky, despite the lovely Opera web browser I installed.
  8. Apps that don’t work. The number of times I purchased apps only for me to have them refunded within 24 hours was ridiculous. I had to force-close so many I lost count.
  9. Lack of ‘magnifying glass’ function. If you’ve made a mistake in a text, tweet or email you to half-guess where to tap to get the cursor to go into the correct position. There’s no ability to ‘zoom in’. This leads to frustration.
  10. It’s not an iPhone. Close as I was to keeping it, the fact that I was indecisive about it kind of sealed it’s fate. I would have been tied into a 24-month contract with the Dell Streak. And that’s a long time for something you only like very much rather than love!

The Dell Streak is, technically, a wonderful phone, music player and internet device. It’s almost perfect for me. I loved the ‘Rooms’ (virtual desktops) feature and the ability to add widgets to these. Spotify was amazing on the big screen and Google Navigation is better than any Sat-Nav I’ve used. The Shapewriter app made text entry fun and the camera is top-notch.

It’s just that nowadays a phone has to be much more than the sum of it’s parts. And unfortunately the Dell Streak only consists of great parts reasonably well put-together… :-p

Like words in a letter sent, amplified by the distance.

Loupe & lettres

A couple of days ago Vicki Davis wrote a blog post about mobile phones and teenage sleep deprivation. I commented by quoting a Kings of Convenience songs (‘Singing Softly To Me’) that points out how those things or actions not in our immediate vicinity can be romanticized or magnified to seem more important than they actually are:

Things seem so much better when
they’re not part of your close surroundings.
Like words in a letter sent,
amplified by the distance.
Possibilities and sweeter dreams,
sights and sounds calling form far away,
calling from far away.

Productivity is about dealing with the here and now and prioritizing what is important rather than extraneous.

(Image credit: Loupe & lettres by Alain Bechellier @ Flickr)

Towards a forward-thinking Acceptable Use Policy for mobile devices

Enough is enough. I think it was Clay Burrell who (via Twitter) initially pointed me towards this quotation by Gandhi: “Happiness is when what you think, what you say, and what you do are in harmony.” Unhappily, teachers in many UK schools (and further afield) are forced into a kind of cognitive dissonance as a result of official mobile phone bans being flouted by almost every student in the school. In fact, it’s more than that. Teachers are made to feel guilty when they encourage students to use the technology they have for learning.

Andrew Field and I had a brief Twitter conversation about this situation recently. As a result, Andrew started a thread on the EffectiveICT.co.uk Forum to discuss the issue. I’d like to bring more people (i.e. YOU) into the discussion, especially if you’ve got any links to good and forward-thinking Acceptable Use Policies (AUPs)! 😀

A brief search for AUPs relating to mobile devices brings up the following problematical example:

Mobile phones must not be used during the college day, including break and lunchtimes. Phones must be switched off during the day. If any student is found using a mobile phone at any time during the college day it will be confiscated until the end of the day

Of course, one can see why this particular college, like many educational institutions, has gone down this road. They’re protecting their own back; it’s the reason why networks often blacklist sites that teachers want to use for perfectly sound pedagogical reasons.

But then, there’s the rub. As Andrew Field pointed out, if the Internet connection’s already filtered, why lock pupils out of wireless networks and the like when they’re using their own devices? He cites using an iPod touch for accessing online content through the wi-fi connection in his department. There’s no reason why I couldn’t do the same – give out the password to students.

A big stumbling block is insurance, I suppose. But then, I’m only supposing. What exactly is the legal situation? Surely if a student damages their mobile phone/MP3 player in school it’s covered by their parents’ home insurance in the same way it would be on their way to and from school? Andrew quotes the following from Halifax insurance:

Personal Belongings
For those items that are normally worn or carried in everyday day life Halifax Home Insurance offer Personal Belongings cover away from the home both in the UK and abroad. This cover complements their unlimited sum insured contents insurance* and provides cover for items such as jewellery, money, credit cards and mobile phones.**

* Inner limits apply to certain areas of contents cover, including; money restrictions, single article & high risk item limits and contents left in the open. High risk items are subject to a £2000 limit per item. Details are available within the policy and schedule.
** Aggregate limits of between £2,500 and £10,000 apply. Individual limits apply to mobile phones, money, credit cards and pedal cycles.

I wonder if there’s anyone reading this who has links with those in the industry who could give a definitive answer?

Becta provide some reasonably helpful (general) advice on the subject, stating that an AUP should not stand alone, but instead be part of a ‘safe ICT learning environment’, including:

  • an infrastructure of whole-school awareness, designated responsibilities, policies and procedures
  • an effective range of technological tools
  • a comprehensive internet safety education programme for the whole school community.

I agree. Unhelpfully, they state that there “are many sample acceptable use policies available, both online and via local authorities, which schools can use as a basis for their own policies” – but then fail to link to any. 🙁

To their credit, however, they have a PDF document from 2006 on E-safety which could provide an excellent platform to spark a discussion within your school. It covers everything from the potential dangers of online access, to the responsibilities for those with various (already extant) roles within the organization. It’s focus, nevertheless, is on prevention of abuse rather than enabling and opening-up as much as possible!

Diagrams are powerful tools when trying to effect change. This one, from the PDF mentioned above, demonstrates a sound (if slightly conservative) process. As technologies change, so must AUPs and, most importantly, the whole organization’s response. ICT lessons, as many teachers of the subject have realised, cannot simply be focused on learning how to use Microsoft Office and the like. They need to prepare students for the 21st century online world.

We need to create responsible users of the Internet and mobile devices. Yes, there are risks. Yes, there might be financial and other costs to the school. But isn’t it worth it in the long run? 🙂

Update:

Liz Kolb replied to this post via Twitter providing a handy link to some AUPs:

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