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Tag: Big Tech

Convenience, UX, and ethics

Old TV displaying the phrase "the convenience you demanded is now mandatory" with each word in the design of a big tech company (e.g. Amazon/Netflix)

At about this time of year (Frimaire, for those paying attention) I get a little more introspective. I tend to reconsider my relationship with technology more generally, and apps/platforms in particular.

This is because decisions I make about my relationship with tech are a proxy for my wider views about the world, including philosophy, politics, and society.

The meme at the top of this post went by my Mastodon timeline recently (thanks to Ali for re-finding it!) and perfectly encapsulated the relationship many of us have with tech. In a nutshell, convenience and good user experience (UX) trumps ethics and thoughtful decision-making every time.

It’s all very well wringing our hands and promising to use Amazon less, but we’re living in a world where regulators need to step in and ensure more competition.

In the meantime, there are small decisions we can all make which won’t inconvenience us too much. For me, that means having goals in mind about consumption, ethical principles, and the tools I use to communicate.


This post is Day 65 of my #100DaysToOffload challenge. Want to get involved? Find out more at 100daystooffload.com

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