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That silent disappointment face, the one that I can’t bear

Parents talking to child

Perhaps one of the most powerful tools in the toolbox for parents, educators, coaches is disappointment. Whether real or feigned, once a relationship of respect is established between child or student and the person with “pedagogical authority”, then expressing disappointment can be amazingly effective.

In the film Coach Carter, which I watched again with my son at the weekend, the coach in question establishes a culture of respect in a basketball team. He does this initially through discipline. Once this discipline is established, however, he maintains team performance by conveying disappointment when its members contravene the established rules.

Conveying disappointment can be done in at least three ways. Depending on the skills of the pedagogical authority, this can be done in more or less precise ways. In my experience, the most common way of expressing disappointment is through body language: facial expressions, sighing, turning the back. The child or student needs to be able to connect that body language to the thing they have just done.

The next level is verbal: pointing out what the child or student has done to disappoint the pedagogical authority. This is more precise as the child or student is left in no doubt as to what it is they have done. The third level, however, takes on a longer temporal element in that it is written. In my experience, expressing disappointment in written form is the most powerful way of conveying it to a child or student. Unlike body language and verbal expressions which are transitory, a written expression of disappointment is something they can read several times.

As such, disappointment as a tool needs to be conveyed as precisely as possible. The temptation is to over-use it, especially body language and verbal expressions. This can lead to either the child or student starting to ignore the disappointment, or to do the opposite: to take it all onboard which leads to a feeling of helplessness, and a culture of negativity.


Disappointment as a tool between pedagogical authority and child or student is a form of interpersonal relationship. Another form of interpersonal disappointment happens between friends, lovers, and colleagues. In other words, whereas the previous type involved a hierarchical relationship, this type of disappointment happens between peers.

The same three types of expression (body language, verbal, and written) are the forms taken by this disappointment, in my experience. However, because the power relationship is different, the results also differ. In my experience, expressions of disappointment are much less likely to be precisely articulated and instead conveyed via body language. Sometimes (often?) this is involuntary.

As the connection between what the other person has done and the (involuntary) body language is not clear, the feedback loop is often incomplete. This can lead to confusion and problematic relations between the two people, as the cause of the problem has not been identified precisely. There is a feeling of tension, which contribute to what Alex Komoroske calls ‘coordination headwinds’.

The best thing to do in this situation is for one person to verbalise their disappointment in ways that focus on their emotions. For example, there are techniques in both sociocracy and counselling that include sentence templates such as, “When you do… I feel… because…”


The third type of disappointment is intrapersonal. That is to say, it involves disappointment with oneself. In my experience, this kind of disappointment is often felt rather than expressed in a form that involves words. It is a form of internal body language.

One strategy to explore with disappointment with oneself is to externalise the feelings. This is explored in the book How To Think Like a Roman Emperor by the philosopher and psychotherapist Donald Robertson, who has a special interest in Stoicism and Cognitive Behavioural Therapy (CBT).

Carrying on with the above theme, then, there are two ways to do this: to verbalise the disappointment and to write it down. CBT is an extremely effective way to verbalise disappointment in oneself, as a trained therapist and guide is there to help you stop spiralling downwards.

Journaling, or maintaining a diary, is a good way to write down the disappointment. Once it’s there on the page in front of you, it either has the power to change your actions going forward, or it looks less of a big deal than it felt in your head. Either way, you can do something about it.


As you may have gathered, I have been both on the receiving end of disappointment and the person conveying it to others recently. This is not a “philosophy of disappointment” as such, although I purposely avoided searching for the term until I’d written the preceding. Perhaps to develop it further I need to read this article in The Independent, watch this 2010 talk by Simon Critchley, and perhaps examine this analysis of the philosophy of Schopenhauer and Nietzsche…


Image based on an original by Monstera. Quotation-as-title via Arctic Monkeys.

How do you explain the web to your kids?

There’s no way I could respond to the following tweet in 140 characters, so I’m writing a blog post instead!

My kids are four and eight years old, respectively, so you’d think I’d have a programme all drawn up about how to teach them the web – right? After all, I’m on the #TeachTheWeb team and my job is Web Literacy Lead, for goodness’ sake! Well, it’s not quite that simple.

Intro

As I said in a post a couple of years ago, the best way of teaching is through example. You’re doing this to an extent when your children observe you read a book or use the web. However the best learning from example comes when you talk through what you’re doing. This is what I try to do with my children. I’m not perfect (or even very good at it!) but I try my best.

Ages 3-5

For my four year-old, I’m trying to help her understand that all the devices she might use – or see other people use – are connected together. I’m also interested in her fine motor control. By this, I don’t mean big swipes or button presses that babies (or monkeys) can do, but things like going ‘back’ to the menu in an app, or using a touchpad to access various parts of the CBeebies website.

Another thing I want her to understand is that sometimes things don’t work.  That happened last night when our router stopped working briefly, meaning we couldn’t use BBC iPlayer. Nor could we stream films from our media server. Last week she couldn’t play a video because I didn’t have flash installed on the laptop she was using. I tried to explain software to her using the app metaphor.

To my mind, the key thing at this age is being able to know where the boundaries are between online and offline stuff. I don’t want her growing up thinking ‘the Cloud’ is literally in the sky! A lot of it comes from you as an adult talking about what you do and encouraging the child to ask questions – either immediately or later. I find asking them whether they’ve got any questions for you can be fruitful. This is often best when they’re not distracted – for example, when you’re walking them to school or driving them to an activity.

Another thing that’s useful at a pre-school age is being silly or ridiculous. they tend to be sticklers for wanting the world to be the ‘right’ way and are amused when you present it in a way that’s not. I use “imagine if…” a lot. This morning, for example, my daughter needed some Calpol so we went through “imagine if you got better by sticking carrots in your ears!” (etc.) They learn a lot by counter-examples. In a web capacity, you could try things like “imagine if websites were open only sometimes, like shops!”

Ages 6-8

My son, who’s just turned eight, started his blog when he was five but didn’t really start using it much until he turned six. Although I encourage him to write a blog post on a weekly basis, I don’t force him to. It’s the same way I tend to strongly encourage him to do things like tidy up his toys, “find something to do rather than annoying your sister”, or play Khan Academy / Duolingo every morning. As a parent you have to dole out your ‘musts’ sparingly – otherwise they lose their effect!

Through blogging, even through the WordPress iPad app, he’s learned about basic HTML tags. We also went through some basic CSS at one point but he’s probably forgotten that. The reason the HTML has stuck is repetition. He was super-interested in X-Ray Goggles activity about 18 months ago, so I created a basic cheatsheet and put it up next to his bed. I’ve found this a great technique at all ages. When I was a classroom teacher I used to provide my GCSE History students with revision tips and facts. They’d stick to the fridge or next to their bedroom lightswitch so they couldn’t help but see them! Repetition breeds familiarity.

He’s also migrated to using more devices. Whereas his sister is still 90% iPad with the occasional use of a laptop, he’s using the laptop more often. He used it last summer to search for howto’s on loom band making, for example, and seems to prefer the web-based WordPress interface for blogging now. It’s all about asking them if they’re ‘ready’ to move onto something else. It’s fine if they’re not, but you have to keep prodding. It’s the same way I get them to eat new things – not by forcing, but asking whether, now they’re a bit older, they’d like to try XYZ.

Metaphors

I think we get too hung up sometimes about people having a ‘perfect’ mental model of things. This week our team at Mozilla has been working on adapting an activity that can help with that for the upcoming Webmaker Clubs (name TBC). This is just one way to think about the web. Sometimes it’s worth having kids come up with their own metaphors. After all, they have to relate it to their experience up to this point.

This is why it’s always a good idea to get someone to whom you’ve just taught something to then teach someone else. This could be an elder child teaching a younger one, but equally could be a younger child teaching an adult feigning ignorance. It’s about reviewing and solidifying learning. Remind them that all this wasn’t around when you were younger and you had to learn it all. Comparing and contrasting life before and after a technological innovation can be instructive.

Rationing

This post is experiencing some scope-creep, I recognise that. But this is useful for my own reflection and may be useful to others.

I just want to mention briefly the amount to which my wife and I ration access to network-enabled devices. This is slightly different, although related to the (controversial) idea of ‘screen-time’. What I will just say on that is I’ve seen my children (and others) turned into somewhat-violent zombies when they come off an epic session on the iPad / laptop / whatever. We try to avoid that by doing the following:

  • No sessions longer than 15 minutes (youngest) and 25 minutes (eldest)
  • Nothing other than specific learning stuff (e.g. Khan Academy / Duolingo) before lunch
  • Our mobile phones are ours – we don’t hand them over to our children
  • Passcode locks on everything

I’m sad about the last of these points, but it’s a result of my son sneaking downstairs at 4.30am last summer to look at loom band videos! We try to remove the passcode on the iPad now and again, but we haven’t been able to trust our eldest in that regard 100% yet. We’ll keep trying.

What we don’t do (or want to do) is filter the web. There may come a time when we make that decision, but ideally the filter should be in the child’s head. If we ever do impose a technical filter, that filter would be on for the whole family – not just for the children. I think it’s unfair to say one thing and do another. And I’d rather respond to an actual problem rather than lock down their experience so they can never go wrong.

Conclusion

So there we are, for what it’s worth. I don’t use the Web Literacy Map explicitly with my kids, but then that’s not the point of it at this moment in time. I have used Webmaker tools to encourage and follow the interests of our eldest child. Equally, we’ve used DIY.org and a whole host of other websites I’ve come across. It’s all about weaving it in rather than seeing it as a discrete activity.

Finally, it’s worth saying that my son volunteered to be a mentor at Maker Party North East 2014. I planted the seed ages beforehand with “do you think you’d ever be able to…” and “imagine if…” so he felt like it was his idea. Inception! A lot of the time with new skills it’s about confidence. 😉

I’d love to hear what you do to teach the web with your children! Add a comment below, or write a blog post that links back here.

Bad Parenting (or, On The Meditative Nature of Screens)

TL;DR: Screens are enticing, but as parents we should be modelling better behaviours in front of our children than the ‘stare and scroll’.


Last year I wrote a post in response to one by Patrick Rhone entitled Reading books in front of kids is not enough. In the concluding paragraph I wrote:

Sharing is caring. Enthusiasm and curiosity is infectious. Just seeing Daddy read a newspaper or a book means absolutely nothing in and of itself. We need to model the behaviours we want to see. I’m all for encouraging children to read – let’s just not kid ourselves that letting them see us read physical books is enough.

I’m increasingly concerned about the behaviour of parents while using technology (specifically mobile devices) in front of their young children. And before I start to throw stones around this glasshouse, let me say that this is something I struggle with as a parent too.

The reason for not saying anything before now is because I thought it would be a fad: people get new, shiny smartphones and can’t keep their hands off them. But I see it turning into something a bit more worrying and sinister. As someone who works for a technology company that’s started work on creating mobile devices I don’t take this at all lightly.

Today, for example, I went out for breakfast. On a table near me a young couple sat down with their son, who must have been about 18 months old. Without saying anything to him, they pulled out their smartphones and started the ‘stare and scroll’ I’ve seen so often amongst parents recently. Unlike his mother and father, the child was provided with no form of entertainment while they were waiting for breakfast to arrive. Predictably, after five minutes he got down from his chair and started making noise to get the attention he craved. To pacify him, his mother handed over her phone and he started the now-familiar ‘toddler swipe’ through photos.

Parenting is hard. We all know that. But this kind of thing is happening all over the developed world. Catherine Steiner-Adair is a clinical and consulting psychologist who interviewed 1,000 children about the role of screens in their lives. The quotations below by her a taken from a New York Times article:

“Children of all ages — 2, 15, 18, 22 — used the same phrases to talk about how hard it is for them to get their parents’ attention when they need it: sad, angry, mad, frustrated,” she said. They were complaining that their parents were focused on screens, she continued, “like a child’s chorus of all ages, talking about this new sibling rivalry, only it’s not a new member of the family — it’s a new screen, it’s a device.”

Amongst the five web literacies Howard Rheingold identifies is attention literacy. To me, that not only applies to the attention you pay on the web, but also decisions you make about the relative value of the things around you. While it’s absolutely OK to check your social stream in front of children, in their eyes you doing so for a protracted amount of time makes them seem second-best.

Paying more attention to your screen than your child is also dangerous. Although there’s currently no proof of causation, it’s certainly odd that the dawn of smartphones is correlated with a rise in childhood injuries – bucking a longstanding downward trend. This certainly meshes with my experience: the number of parents I’ve seen pushing their kids on the swing in a park with one hand while scrolling through their Facebook feed with the other is staggering.

Finally, it worth saying that neglect isn’t just a physical phenomenon, it’s an emotional one too. I wonder what we’re going to reap as a society in twenty years’ time from what we’re currently collectively sowing?

As parents we can do better than this. We must do better than this.

Image CC BY-SA Paul Boxley

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