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Remaining unmanaged

For me, there’s a sweet spot between working in a permanent role within an organisation, and working as a consultant on a short-term basis with many different organisations. Some call this ‘contracting’, but I prefer the term ‘remaining unmanaged’.

Venkatesh Rao riffed on this in a recent (subscriber-only) post:

In the gig economy, freedom is primarily freedom from being managed. It’s a freedom that can seem like a curse to those who either enjoy being managed, or are too inexperienced to have learned adequate self-management behaviors. But like it or not, this is the freedom you have in the gig economy, and there is an art to thriving under this freedom you must learn, or it turns into a burden.

Venkatesh Rao, The Art of Gig

He goes on to explain that the reason traditional organisations have people managers is to prevent failure. They exist to prevent employees:

  1. Doing the wrong thing (misdirect effort)
  2. Doing the thing wrong (make mistakes)
  3. Cutting corners and do poor work out of laziness
  4. Working too slowly, creating delays
  5. Gaming incentives and work to minimal standards
  6. Acting maliciously due to unresolved resentments
  7. Acting unreliably due to personal life issues
  8. Lying or cheating in reporting on work
  9. Failing to resolve conflict with other employees
  10. Becoming unable to work due to illness
  11. Failing due to lack the right resources to succeed
  12. Failing due to essential tools or systems failing

If you work outside a regular organisation, as I do as a member of a worker-owned co-op, then you have to learn how to self-manage. Interestingly, if you do this well enough, then you and your crack team can perform a better job than an entire traditional department.

The pandemic has shown what we already knew: it’s entirely possible to work from home and co-ordinate your activities with other talented, self-directed, emotionally mature people. Perhaps we no longer need managers?

Instead, what we need are process people; emotionally-intelligent, tech-savvy conveners of people across organisations. They can’t rely on hierarchy to get things done, so they have to navigate their networks, assembling and dismantling fluid teams.

To some extent, we’re already getting to this scenario in some sectors and for particular projects. For example, our co-op has helped form part of a couple of Catalyst digital teams, helping charities respond to the implications of COVID-19.

There are many things that won’t go back to the ‘normal’ after the pandemic. Hopefully there will be collective desire to self-manage a lot more, forming nimble teams to work with like-minded people on stuff we find valuable.


This post is Day 34 of my #100DaysToOffload challenge. Want to get involved? Find out more at 100daystooffload.com

Weeknote 33/2020

For the first time in many months, I can honestly say that was an enjoyable working week. I split my time between work for We Are Open Co-op and Outlandish.

For We Are Open I was working on an introductory email-based course around ‘open’, and then a survey, framework, and toolkit for social mobility organisations moving their programmes online.

With Outlandish, I’m continuing to help with a new push to productise their offerings. This has two strands: a community portal product, and products and services related to Sociocracy. I was pleased that my proposal to create a new top-level ‘Products’ circle with two sub-circles was passed this week!


A quotation shared in an article by Ryan Holiday this week really resonated with me. It’s from the pre-Socratic philosopher Heraclitus, he of “you cannot step into the same river twice” fame.

Dogs bark at what they cannot understand.

Heraclitus

The reason I paid particular attention to this, I think, is that it’s only recently that I’ve come to realise that I don’t have to live what I’d call a ‘reproducible’ life. That is to say, people don’t have to be easily be able to follow in my footsteps.

I think it’s the educator in me who feels the need to constantly justify and explain myself. However, that’s becoming less of an issue due to a combination of moving away from the world of formal education, therapy sessions, and being very aware of turning 40 at the end of the year.

There are many people who don’t get what I do, or why I do it. Sometimes I don’t really understand either. What I don’t need to spend time doing is wasting my life interacting with random bad faith actors — i.e. the ‘dogs’ barking at things they don’t understand.


This week I continued to be on hiatus from Thought Shrapnel but wrote a few posts here:

Next week, I’ve got more of the same, which is good. I’m on the lookout for a couple of days of extra work at the moment from September onwards, so if you see anything Doug-shaped, please get in touch!


Image: photo of an oak tree that I encountered on a morning run this week, processed using the Roy Lichtenstein filter in Retroboy.

Weeknote 30/2020

I’ve written quite a bit this week as part of my #100DaysToOffload challenge:

Over and above what’s detailed in these posts, I’ve been splitting my time between working on projects for We Are Open and Outlandish this week. For the former, my ‘home’ co-op in the CoTech network, I’ve been mainly focusing on work for Catalyst and the Social Mobility Commission. We’re working with Erica Neve and Pedram Parasmand on three contracts, helping charities who are rapidly undergoing digital transformation. We had a really successful retrospective on Friday with UpRising, who we’ve been helping in more depth.

With Outlandish, I’m helping with some productisation of similar projects they’ve worked on for a range of clients. I find this really interesting as it’s simultaneously about meeting user needs and about organisational development. I’m also advising around ways in which they can develop the workshops they offer.

I’m fortunate to work with organisations which are so emotionally intelligent, and which go out of their way to be so. One of the reasons for working with Outlandish is to give them some short-term help with project management while they’re a bit stretched. But another reason is to learn from their processes and procedures; although they’ve only been a co-op for as long as us (four years), they’ve been together and honing things for a decade.

When I was at Jisc, one thing that always impressed me was their internal knowledgebase. They used PBworks for that, while Outlandish uses a WordPress installation with a theme called KnowAll. I’ve been wanting to experiment with wiki.js and so this week Laura Hilliger and I set up an instance at wiki.weareopen.coop and copied over existing pages from our GitHub wiki. I’ve set user permissions so that only logged-in members can edit the wiki, and indeed see any pages that are ‘internal’ only.

We finally got sign-off from Greenpeace for one of the best things I think I’ve written for a while: HOWTO: Create an Architecture of Participation for your Open Source project. As Stephen Downes mentioned when mentioning it in OLDaily it’s perhaps applicable to wider contexts than just open source projects.

Other than that, I’ve just been reviewing a document Laura put together for some work we’re doing with Red Hat, doing a small amount of work for our ongoing work with Greenpeace, and contributing to a ‘playback’ of some recent work we did for Catalyst.

Next week, I’m tying up work for We Are Open on Monday, and for Outlandish on Tuesday, before turning everything off and going on a family holiday for 10 days. As my therapist said in our meeting on Friday, as I’m a bit of a perfectionist, there’s no guarantee that I will actually relax during my holiday just because I’m away from home. So I’m actively trying to cut myself some slack. I deliberately went for a slow run this morning and I even had an afternoon nap yesterday. Small steps.


Header image is a selfie I took on a family walk in the Northumbrian hills last Sunday. Inspired by Low-tech magazine’s solar powered website, I loosely followed this guide to create the ‘stippled’ effect. This reduced the size of an 8.6MB image to a mere 36.6KB.

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