Owen calls the middle management of an organization ‘the matrix’. It can be an uncomfortable and difficult place from which to emerge, he says. The five most common pitfalls of survival are:
The expert in the matrix
The cave dweller
The boy scout
The expert in the matrix
The expert in the matrix has been promoted because of their technical competency. On becoming a leader they are out of their comfort zone and therefore lean on their exceptional technical skills. They are likely to demand almost impossibly high standards from their subordinates leading to friction and discontent.
The cave dweller
Cave dwellers try to avoid the matrix as much as possible by hiding in their ‘cave’ of pseudo-certainty. In an attempt to recreate the security they felt lower down the organization they become more territorial and less valuable to the organization. These, says Owen, are likely to be the first to go in any organizational ‘rationalisation’.
Coming across as rather too enthusiastic about ‘learning the dark arts of the matrix,’ the politician works hard to cultivate a power network. They are constantly on the lookout for new initiatives and seek a position in relation to them. Politicians seek to be close enough to projects to be able to claim a stake in them if successful whilst being able to distance themselves from projects that fail or are discredited. After a while politicians are seen for their true colours and are ignored.
The boy scout
The opposite to the politician is the boy scout. They think that by working hard and delivering results they will automatically receive recognition and promotion. In practice, however, they got ‘lost in the matrix.’ Boy scouts need to stake their claim and show that they are leading and delivering.
Autocrats act as if they are already higher than they actually are in the organizational hierarchy. Whilst they talk about the importance of being a team player, in reality they are chiefly concerned with people being loyal to them. If they perform well, autocrats can succeed and are promoted. If not, they become irritating and a burden to their colleagues.
The path through the matrix
So how do middle managers be successful in and/or find their way out of the matrix? Owen believes this comes back to the ‘three and a half Ps’ that he outlines at the start of the book:
People – focus not only on those you have direct formal control but those ou can motivate and coach. These widens your circle of influence.
Professional – model the values needed as a senior leader. One of the best ways to do this, believes Owen, is to chair meetings well.
Positive – being positive is especially important in the middle of the matrix. Treat ambiguity and change as opportunity instead of risk. Learn how to deal with conflict in your particular context and you will be successful.
Performance (the half-P) – you need a ‘claim to fame’ to emerge from the matrix. Show that you can deliver exceptional results out of ambiguity and complexity. Actively take on challenge.
I really liked this section of Owen’s book In fact, the whole thing is becoming invaluable to me as I step up from being a an ‘expert in the matrix’ (and ‘boy scout’ at times) to, hopefully, becoming an effectively and successful senior leader! 😀
I’m always on the lookout for ways in which I can be more productive and increase my creative outputs. Time is precious when you’re a teacher, husband and father! Whilst I recommend you subscribe to blogs like Lifehacker and Lifehack.org directly, I’d like to share with you some of the tips and ‘lifehacks’ I’ve found useful recently:
If you’re not using FriendFeed yet, you should be! I’ve been using it for a couple of months and find it very useful. It’s like the river of news and updates you get on Facebook (or at least last time I checked). The difference is that it’s people in the edublogosphere so it’s things related directly to professional learning. The quality of links, recommendations, etc. I get through FriendFeed means that I actually check my feed reader less often now (and use Feedly instead of Google Reader when I do…)
Tree Style Tabs – allows you to hierarchically organize tabs in a vertical manner in your sidebar. Much more useful than it sounds!
Picnik – allows you to capture and edit screenshots online.
Zemanta – adds features when creating blog posts like related articles, suggested tags, links to Wikipedia articles, etc.
It’s worth trawling through the Mozilla Firefox addons site and/or doing a Google search for recommended extensions. There’s some great one out there! 🙂
3. How Priorities Make Things Happen
I know from experience that I work much better and in a more focused way if I’m working to a deadline. In fact, I purposely don’t start things until, for example, I’ve only got 24 hours left to complete it. Otherwise, I procrastinate and then, when finished, endlessly tinker to make things ‘just right’.
The easiest way to make a goal meaningful is to use ordered lists and a high priority one bar. These two simple tools force you to make tough decisions early. An ordered list simply means putting your goals in priority order, most important at the top, least important at the bottom. Divide that list in half: the top are things you must do, or die (Priority 1). The rest are things you hope to do, but can live without (Priority 2). Make your priority 1 list as small as possible: set a high bar. The smaller your list of must do’s, the easier they are to achieve. You will face waves of conflicting emotions as you decide what is truly important, but once you settle on priorities the hard decisions will be behind you.
4. Share Your Secrets To Be The Change
I’ve always shared pretty much everything I’ve ever produced – from my university essays/theses to resources I use in the classroom. Others have been flabbergasted by this approach, finding it strange that I should give away for free what I’ve put so much work into. I have the opposite approach – I get back so much more than I give. I’m sure others reading this have found the same.
It’s for the above reasons that I found Share Your Secrets To Be The Change, a post on Lifehack.org, to be so affirming. I especially liked the bits about sharing ‘making your life happier’ and making you into a ‘hero’. Knowing that I’ve got an audience certainly makes me more productive.
Ever notice how putting your hand on your clock radio tends to clarify and boost the signal? You can use that same body-as-extended-antenna trick to locate your car in a stuffed parking lot. Hold your remote opening fob against your skull, hit the alarm (or beep-beep locking button), and you’ll locate your vehicle from farther away.
Have YOU got any productivity tips/hacks you’ve come across recently you’ve found useful? Share them in the comments section! 😀