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Cashing in on your privilege

Earlier this week I came across Seth Godin writing on the truth about admissions to elite universities. I’m not sure where he got his data, but it would be difficult to argue against his central point:

What would happen if we spent more time on carefully assembling the pool of ‘good enough’ and then randomly picking the 5%?

[…]

It’s difficult for the picked, for the pickers and for the institutions to admit, but if you don’t have proof that picking actually works, then let’s announce the randomness and spend our time (and self-esteem) on something worthwhile instead.

Entrance to many professions and walks of life is far from being the result of a strict meritocracy. I think we’d all accept that.

Thinking about this further, I remembered a Twitter conversation I’d had with Mozilla contributor Stefan Bohacek. Over a series of tweets he took issue with a short post I’d written entitled $1 for the X, $9,999 for the expertise. In it, I’d quoted a (probably apocryphal) story about Tesla and Edison.

Well I just totally disagree with what the person is saying. Just because you cashed in on your privilege and spent a few years in college, it doesn’t necessarily mean you should make more than people who didn’t. Salaries need to be completely rethought. Do sports player and actors deserve vastly more money than teachers? If I want to have a comfortable life, I have to become a brain surgeon or start my own company? Who is going to bag our groceries and cut our hair once everyone is a lawyer? I agree — value is hard to measure. But the way it’s usually measured nowadays is completely wrong.

I still have reservations about salaries being centrally controlled via some kind of planned economy. However, the phrase ‘cashing in on your privilege’ has haunted me these past few months.

The phrase has stuck with me and been nagging at the back of my mind as it explains a lot of what I’ve seen as a teacher, as a parent, and as an participant-observer in our society. It’s the reason why, even as a political ‘centrist’  I oppose private schooling and believe that inheritance tax should pretty much be set at 100%. Like the proverbial goldfish noticing ‘water,’ privilege is something that’s not usually observed by those enjoying it.

But the thing is, we’re all privileged in the West / global north. I was struck this week by some research Mozilla has been doing in Africa about mobile phone usage. There’s many excellent (scary) points in that report, but something that stands out is how careful people have to be about their data plans. Yet here I am walking down my local high street, able to get a free wifi connection via around 40% of shops I walk past. I don’t think twice about some of the things that people have to obsess over.

It begs the question: what would it like to do the opposite, to divest oneself of privilege? Would it be a life similar to elf Pavlik, someone (intentionally) moneyless and stateless for the past five years, working for the good of the world (and most certainly not profit)? Would it be to spend as much time as one is able volunteering to help those least fortunate in society? What about reverse-tithing your salary?

I have no answers here, only questions. In my head I’m a lot more radical, consistent in my views, and morally upstanding than I actually must appear to others. Perhaps we’re all like that, I don’t know. What I think we all need to do is to think carefully about what constitutes privilege. We’re always going to be less well off – financially, socially, emotionally – than others, but then to another group of people, we’re the ones who are well off.

Final point: it’s easy to give money. What’s really missing in the world is time, attention and care. There are thousands and thousands of people out there who didn’t have the parents or the education to build networks of people they can rely on and use reciprocally to build cultural capital.* That’s why I was so impressed with Bryan Mathers when I interviewed him recently. He’s providing a bridge for young people to do things they’re good at but otherwise wouldn’t have been able to achieve due to the obstacles unwittingly placed in their way by society.

So I’ve no real conclusion other than I’m going to try and find ways to help others in non-material ways. I’m not sure what that will look like but feel free to ask me in a few weeks/months what I’ve done to further that aim. Please.

Image CC BY-NC Dave Wild

* Listen to this excellent episode of BBC Radio 4’s Thinking Allowed.

Software with shareholders (or, the menace of private public spaces)

TL;DR: we’re using software with shareholders and interacting in private public spaces. We can do better than this.


Introduction

I live in Morpeth, Northumberland, a lovely market town in the north-east of England. It’s the kind of place that still has a vibrant high street and plenty of stuff going on. Somehow or other it’s survived the hollowing-out of places that seems to have accelerated since the 2008 economic crisis.

Offline private public spaces

Within Morpeth is a small shopping centre called Sanderson Arcade. It’s got shops like Marks & Spencer and Laura Ashley, piped music and a friendly, retro vibe. To help with this they employ men called Beadles, ostensibly to welcome people, give directions and lend an Edwardian air to the place. If you pay attention, however, the Beadles wear earpieces and both look and act a bit like bouncers. It’s then you begin to realise that one of the main reasons that they’re there is to keep out the riff-raff.

I’ve got no particular problem with Sanderson Arcade nor with the Beadles. I would be interested to see what would happen if a group wanted to stage a protest there. I guess they’d invoke the fact that it’s a private space pretty quickly. Still, there’s other places in Morpeth you could go to protest and still be seen and heard. Sanderson Arcade isn’t the only place people go, and the other spaces are owned communally. That’s what our taxes are for.

Online private public spaces

The problem comes when we apply what I’ve just described as a lens through which to understand what we do online. I suppose that, yes, we’re surveilled on CCTV within offline public private spaces. People can track what we purchase. We can answer survey questions about our shopping habits and lifestyle. But that’s where we hit the limits of the analogy. Online private public spaces are very different.

I came across this today. It’s the latest in a long list of examples demonstrating the amount of data Facebook collects on its users. And it’s not as if everyone is unaware that Facebook, at its very core, is a scary privacy-loathing service seeking to track as much about you as possible.  Once it has that information it sells it to the highest bidder. I like to think Google’s slightly better in this regard, but if I’m honest that’s only because I use Google’s services more than Facebook’s.

Almost every space in which we interact with other people online is a private public space. For me, Twitter and Google+ are prime examples. In the past we’ve been reassured by Google’s mantra of “don’t be evil” and how people in Iran and Egypt used Twitter to rise up against their oppressors. The reality is that both of these companies are now companies in which you can buy stock. They need to deliver shareholder value.

The problem

I’m increasingly leaning away from using software that has shareholders and leaning towards alternatives. I’m writing this on a Chromebook with Ubuntu 14.04 installed, for example. One of the things that’s great about non-profits making software is that they can innovate on behalf of users, rather than in ways that will increase market capitalization.

The problem we’ve got is that to interact with other people you need a means of communicating with them. When everyone’s physically co-located you can use your voice. If the place you’re in is unwelcoming or not to your liking then you can all decamp and move elsewhere. This is not the case when you’ve got a network of thousands of people distributed around the world. It’s quite likely that the only means you’ve got of contacting one another is through a single privately-owned platform.

I’ve toyed with the idea of closing my Twitter and Google+ accounts many times over the past few years. The problem with that is that it would affect me professionally. Not only are they spaces from which I gather a lot of information to do my job, but they’re spaces where other people find out about my work. You can’t do good in the world as a knowledge worker if no-one knows what you’ve been doing.

Our response

So what can we do? It’s not a problem for us to solve as individuals, but something for us to do collectively. And the call to action can’t be protect your privacy! because, to be quite honest, people don’t seem to care. Technically-minded people think that building a version of Twitter or Facebook or WhatsApp but with public-key encryption will see users flocking to their site. Well, here’s a newsflash for you: no they won’t. They’ll trade privacy for convenience.

Instead, we need to work at a meta level and do some systems thinking. Here’s a bad idea: try to get everyone to switch from Twitter to IRC. Here’s a good idea: work on creating a compelling way for users to bring their own data and authentication to services. Unhosted seems to be on the right track with that. Just because things have failed previously (OpenID!) doesn’t mean they’ll necessarily fail again.

Of course, the meta meta level problem centres around online business models that aren’t dependent upon advertising. Providing free services and selling user data is the high-fructose corn syrup of the internet. While we in the west might tolerate paying for services, many of those getting online for the first time in developing countries know nothing but Facebook Zero.

Conclusion

Things change. The tech world used to be full of people resisting The Man; the discourse was around connecting people and envisaging new possibilities. Now, however, we have a tech elite with control of the spaces in which we interact. If you don’t understand the potential implications of this, then you might want to dig a little deeper into the NSA revelations and read Dave Eggers’ The Circle. That will open your eyes.

Public spaces should be public and commonly-owned. Perhaps it’s time for governments to stop fawning over billionaires with technical skills and start providing services for all of us. Maybe instead of dismantling the state to allow for private profit, we can use technology to create a more egalitarian and just society. And could we, just for once, use technology in ways other than shoring up the privilege of the one per cent?

Image CC BY Nathan O’Nions

Some thoughts on time, performativity, and the State.

Whenever I come across a longer article via Twitter, Zite, Feedly, Google+ or the other places that I browse headlines, I add it to my Pocket account. The advantage of doing this is not only that I can read those articles at my leisure (such as when I’m on a train journey) but also that the app formats them in a way that’s actually readable.

........................................ .....................denbora berdea...

A while ago I added an article entitled Time Wars to my Pocket account. It’s by ‘leading radical blogger and professor Mark Fisher’ and is about the neo-liberal assault on time. I found it fascinating. You should go and read it.

In the UK at the moment we have the situation where the government has declared war on public sector pay and pensions. It’s dressed up to look like something different, of course, but even a quick peek behind the curtains reveals how ministers manipulate the levers in a futile attempt to make taxpayer-funded institutions cost the government less.

Unfortunately, the ideology of the Conservative government (let’s face it, the Liberals aren’t doing much despite their coalition) is predicated upon a lazy idea of the market as the solution to every problem facing society. Climate change? Carbon trading! NHS costs rising? Bring in private providers! Educational ‘standards’ not improving fast enough? De-regulate everything!

The logic of Capital is everywhere. One very prominent and obvious effect of this is the increasingly casualised and temporary jobs on offer. Who has a permanent job with a guaranteed final salary pension these days? Which of us spend more than five years with the same employer? Where are the ‘good’ jobs (the ones that my Grandmother talks about) for graduates?

At the most simple level, precarity is one consequence of the “post-Fordist” restructuring of work that began in the late 1970s: the turn away from fixed, permanent jobs to ways of working that are increasingly casualised. Yet even those within relatively stable forms of employment are not immune from precocity. Many workers now have to periodically revalidate their status via systems of “continuous professional development”; almost all work, no matter how menial, involves self-surveillance systems in which the worker is required to assess their own performance. Pay is increasingly correlated to output, albeit an output that is no longer easily measurable in material terms.

Of course, there are massive benefits to the casualisation of labour. For example, I now work variable hours from home as part of a team that spans at least five timezones. I get to choose when to take my holidays. My performance is based upon my output rather than the number of hours I spend at my desk.

But, there’s a creeping performative element to all of this. When you can work any time of the day, it’s tempting to work   more, not less – especially when you’re dealing with things you’re interested in. I’m fortunate in that I work for Mozilla, whose politics and communitarian approach correlate strongly with my own. But if I didn’t work for a non-profit (or a forward-thinking organisation such as Valve) then I think I’d be looking over my shoulder all the time. Self-regulation and censorship, as George Orwell showed in 1984 is regulation and censorship of the worst kind.

The casualisation of labour is great for those working in what is loosely (and imprecisely) defined as ‘the knowledge economy’. Give me a laptop and an internet connection and I can work anywhere. Others, however, depend upon being physically co-located with others to earn their money. Whilst the uncertainty that goes hand-in-hand with casualisation is great for those working in the knowledge economy, it’s a definite downside to those who can’t decide where and when they’re going to work. In fact, all they get is the downside, the uncertainty.

Uncertainty is a negative side effect that some of us are willing to live with because of the positives on the flip side of the coin. But that flip side largely doesn’t exist for those who rely on physical co-location to do their jobs. I’m thinking teachers. I’m thinking doctors and nurses and hospital staff. I’m thinking pretty much every job in the public sector. These aren’t occupations that we should be looking to casualise: we should be making people in these positions feel more secure, not less:

The neoliberal attacks on public services, welfare programmes and trade unions mean that we are increasingly living in a world deprived of security or solidarity. The consequence of the normalisation of uncertainty is a permanent state of low-level panic. Fear, which attaches to particular objects, is replaced by a more generalised anxiety, a constant twitching, an inability to settle.

Everything that can be outsourced to the market in our brave new Big Society is packaged up and sold to the highest bidder. Witness the G4S Olympic security debacle, for example. At the same time, training and career development is also outsourced to the market. Instead of taxpayer-funded institutions such as hospitals and schools developing and keeping experienced, knowledgeable staff we’re increasingly faced with uncertain, temporary workers representing third-party organisations. Any ‘innovation’ within such organisations by necessity has to be top-down, as the mechanisms for grassroots innovation are stymied by HR practices:

The reality, however, is that innovation requires certain forms of stability. The disintegration of social democracy has had a dampening, rather than a dynamic, effect on culture in highly neoliberalized countries such as the UK. Frederic Jameson’s claims that late capitalist culture would be given over to pastiche and retrospection have turned out to be extraordinarily prophetic.

I’m not arguing for full communism now. Nor am I advocating a King Canute-style position against the incoming tide. What I am questioning, however, is whether the logic of Capital and private enterprise should be applied to the institutions of our state. Some things, after all, are public goods.

I’ll end where Mark Fisher’s article starts, commenting only that we live in an increasingly polarised society where the haves get to choose what the have-nots get to do with their time:

Time rather than money is the currency in the recent science fiction film In Time. At the age of 25, the citizens in the future world the film depicts are given only a year more to live. To survive any longer, they must earn extra time. The decadent rich have centuries of empty time available to fritter away, while the poor are always only days or hours away from death.

Go and read the article. It’s worth it, trust me. 🙂

Image CC BY-SA Mr. Theklan

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