Last week I wrote a post entitled What’s this? which included the following diagram:

Answers from the comments:

Good answers all. 🙂

My answer? The user experience. User outcomes*

Think about it.

It’s what designers, teachers, productivity gurus and technology enthusiasts all strive to improve. And it’s what Kathy Sierra used to blog about. I think it’s time to take up that mantle. :-p

*Thanks to Neil Adam for the pointer!

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