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Month: February 2021

Weeknote 08/2021

Dawn at Cresswell, northumberland

I am now, it would appear, the kind of person who lies in bed on a Saturday morning, laptop resting against raised knees, while the rest of the family get ready.

The announcement this week that the UK is slowly coming out of lockdown is welcome news, although I’m a bit apprehensive about the gap between the kids going back to school the week after next, and the time when my wife and I get vaccincated. The good news is that both my parents and sister have had their first dose.


This has been a busy week. At the moment, I only track the paid hours of work I do; this week there were 29.25 of those. Overall, I’d estimate that about 25% of my time is unremunerated (catch-up calls with contacts, sorting out my home office, etc.) so this was probably a 40-hour week.

That sounds pretty standard, until you factor in a pandemic, all of my work being on-screen, and the fact that I am pretty much incapable of working at anything less than 90% effort. I’ve also given up refined sugar for Lent, which has had a surprising impact on my energy levels.

I’m not complaining, as given the number of people out of work and/or struggling at the moment, it’s good to be able to provide for my family. But I would dearly love to get away somewhere other than the four walls of my home office. Despite being painted what I usually describe as ‘mental health green’ they feel like they’re closing in on me.


My work this week has been across the two Catalyst-funded projects in which I’m involved, some business development, and an ‘expert’ interview with a company wanting some input on an initiative they’ve got around digital. I had to sign an NDA around the latter.

The Catalyst project I’m project managing, Sector Challenge 9: Claiming Universal Credit remotely is coming together. The digital team we assembled put together is working on the four prototypes referenced in this overview slide deck:

  1. Visualisation of steps — service map showing overview of application process (including government departments and agencies). Vertical format for interactive navigation on mobile device.
  2. Check list — interactive check-box list of documents and other resources required to fill in UC form. Includes examples, and ‘ticks’ persist across browser sessions (on same device).
  3. In-context help — TBC in next week’s workshop session with charity partners, but Dan has already mocked-up the workflow for a chat bot that works via SMS.
  4. Real time support from a real-life professional — document comparing options for screensharing between claimant and adviser. Criteria to be co-created by project team.

We’ve got a meeting with representatives from the DWP’s Universal Credit team next week, and we’re presenting at the government’s internal service week show-and-tell event on Friday.

With the other Catalyst project, the one Laura is leading, we’re taking 10 charities through a definition process. This week was all about helping them create an architecture of participation for their charity project. Next week we’re onto service blueprints and thinking about how everything ties together.


Spring is definitely in the air, with daylight hours growing longer and the temperature rising. I always find mid-October to the end of February difficult, partly because of SAD (which I’ve learned to mitigate) but partly because of burnout. Having three weeks off at the end of last year really helped, so I’ve been able to sustain my energy levels pretty well, and am raring to go from March to September.

Next week, I’ll be continuing working on the Catalyst projects mentioned above. There’s another month left of mine, and two months of Laura’s, and then we’re back to client work, which we’re currently prioritising. Everyone always wants everything now


Image of dawn at Cresswell, Northumberland on Thursday morning. I woke at 04:30, couldn’t get back to sleep, so decided to go and watch the sunrise.

Weeknote 07/2021

This week has been half-term for our kids. During previous school holidays in this pandemic there’s been some release, for example in October half-term we went away to an Airbnb for a couple of nights, and over Christmas we weren’t working.

This time, though, our children had a week’s break at a busy time for both us parents. We’re working on the same projects and, although we tried to take some time off this week, I’m afraid to say that both kids put in about a 37.5 hour week on Minecraft and Fortnite, combined.

They, of course, think this is the best thing ever. I’ve seen wonderful creations in Minecraft, and they’ve been getting along very well together. One should be grateful of small mercies, I guess.


One thing I’ve been meaning to include in these weeknotes for a while is Buster Benson’s seven modes from his post Live like a hydra. You can go and read about them in more detail on his site, but I’ll include this quotation by way of explanation:

The purpose of these modes is to offer a selection of alternatives when one strategy isn’t working. Rather than beating my head against the wall because I’m trying to be social when I’d rather just organize my finances, these modes allow me to switch to the circumstances, and be productive within the mode that I’m currently in.

This week, then, I’ve been in work mode which Benson describes as: “Things that don’t require much creativity or thought to do, but which just need to be banged out. Fixing things, cleaning things, maintaining things, organizing things, etc.”

My work this week, and for the next month or so, primarily consists of leading one Catalyst-funded project (claiming Universal Credit remotely), and being part of a project team for another (helping 10 charities through a definition phase). They’re compelling and frustrating in equal measure.

I’ve been thinking a lot about what I want to do in the coming years. I’ve enjoyed my career to date, but I could definitely be accused of following the path of least resistance. Although, who knows? Perhaps the path of least resistance only appears when you’re really curious about a thing and follow it to its logical conclusion. Perhaps that’s what I’m looking for.

Things are going well, co-op wise. We’ve got some new clients and work that we’re lining up for after the Catalyst projects finish, and I very much enjoy working with Bryan and Laura. They give me energy when I’m flagging (and, hopefully, vice-versa).


One thing that hasn’t really helped this week is that I’ve had a bad back. I haven’t been able to complain about this too much because my wife also has had a bad back this week. Unlike my sledge-induced pain, her pain was caused by me pulling a chair away from her while we were playing a family board game. It, er, didn’t turn out to be as hilarious IRL as it played out in my head…

Bad back = not doing much exercise = grumpy Doug. It is on the mend, though, and I did some running this morning with the kids. Thank goodness I have a job where I sit down most of the day.


Here, I published a post about trustless systems and society entitled Trust no-one: why ‘proof of work’ is killing the planet as well as us. Over at Thought Shrapnel, I managed a link post and one listing out some tools and resources I’ve come across recently:


Next week, it’s more Catalyst project fun, with some added business development for good measure. Want to work on a project with me? Get in touch: [email protected]


Image of interestingly-coloured mud from a family walk in Thrunton Woods on Friday afternoon.

Trust no-one: why ‘proof of work’ is killing the planet as well as us

Note: subtlety ahead. This post uses cryptocurrency as a metaphor.

Painting of women working in a field. One has been cut out of the painting and is sitting in the corner of the frame, smoking.

As you may have read in the news recently, the energy requirements of Bitcoin are greater than that of some countries. This is because of the ‘proof of work‘ required to run a cryptocurrency without a centralised authority. It’s a ‘trustless’ system.

While other cryptocurrencies and blockchain-based systems use other, less demanding, cryptographic proofs (e.g. proof of stake) Bitcoin’s approach requires increasing amounts of computational power as the cryptographic proofs get harder.

As the cryptographic proofs serve no function other than ensuring the trustless system continues operating, it’s tempting to see ‘proof of work’ as inherently wasteful. Right now, it’s almost impossible to purchase a graphics card, as the GPUs in them are being bought up and deployed en masse to ‘mine’ cryptocurrencies like Bitcoin.

Building a system to be trustless comes with huge externalities; the true cost comes elsewhere in the overall system.

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Let’s imagine for a moment that, instead of machines, we decided to deploy humans to do the cryptographic proofs. We’d probably question the whole endeavour and the waste of human life.

The late Dave Graeber railed against the pointless work inherent in what he called ‘bullshit jobs‘. He listed five different types of such jobs, which comprise more than half of work carried out by people currently in employment:

  1. Flunkies — make their superiors feel more important (e.g door attendants, receptionists)
  2. Goons — oppose other goons hired by other people/organisations (e.g. corporate lawyers, lobbyists)
  3. Duct Tapers — temporarily fix problems that could be fixed permanently (e.g. programmers repairing shoddy code, airline desk staff reassuring passengers)
  4. Box Tickers — create the appearance that something useful is being done when it is not (e.g. in-house magazine journalists, corporate compliance officers)
  5. Taskmasters — manage, or create extra work for, those who do not need it (e.g. middle management, leadership professionals)

What cuts across all of these is the ‘proof of work’ required to keep the status quo in operation. This is mostly obvious through ‘Box Tickers’, but it is equally true of middle management ensuring work is seen to be done (and that hierarchical systems prevail).

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There is much work that is pointless, and it could be argued that an important reason for this is because we have a trustless society. For example, when some of the most marginalised people in our communities ask for help between jobs, we require them to prove that they are spending 35 hours per week looking for one. It’s almost as if someone in government has taken the pithy phrase “looking for a job is a full time job” and run with it.

Western societies have been entirely captured by the classic economic argument that everything will turn out well if we all act in our own self-interest. I’m not sure if you’ve looked around you recently, but it seems to me that this model isn’t exactly… working?

It’s my belief, therefore, that we need to engender greater trust in society. Ideally, this trust should be inter-generational and multicultural, seeking to build bridges between different groups, rather than building solidarity in one group at the expense of others.

This is not a call to naivety: I’m well aware that trust comes in different shapes and sizes. What I think we’re losing, however, is an ability to trust people with small things. As a result, we’re out of practice when it comes to bigger things.

👁️ 👁️ 👁️

The Russian phrase Доверяй, но проверяй means, I believe, “trust, but verify”. It’s a useful approach to life, and an approach I use with everyone from members of my family to colleagues on various projects I’m working on.

The important thing here is the ‘trust’ part, with the occasional ‘verify’ to ensure that people don’t, well, take the piss. What we’re seeing instead is ‘verify and verify’, and increasing verificationism where we spend our lives proving who we are as well as our eligibility. This disproportionately affect already-marginalised people. It is a burden and tax on living a flourishing human existence.

🧑‍🤝‍🧑 🧑‍🤝‍🧑 🧑‍🤝‍🧑

Back in 2013, I wrote a series of blog posts reflecting on a talk by Laura Thomson entitled Minimum Viable Bureaucracy. In one of these entitled Scale, Chaordic Systems, and Trust I wrote:

You can build trust “by making many small deposits in the trust bank” which is a horse-training analogy. It’s important to have lots of good interactions with people so that one day when things are going really badly you can draw on that. People who have had lots of positive interactions are likely to work more effectively to solve big problems rather than all pointing fingers.

To finish, then, I want to reiterate two things that Laura Thomson recommended that anyone can do to build trust:

  1. Begin by trusting others
  2. Be trustworthy

Solidarity begins at home.


This post is Day 87 of my #100DaysToOffload challenge. Want to get involved? Find out more at 100daystooffload.com. Image by Banksy.

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