Why are your websites down?
by Doug Belshaw • October 21, 2011 • FAQ • 1 Comment
This is the message that greeted me when I woke up this morning. My ‘main’ website when I signed up to Bluehost was historyshareforum.com, hence the reference to it below.
I have no idea which of the Terms of Service I am supposed to have ‘violated’. I’m currently looking for a way to transfer my sites elsewhere as this isn’t the first time this has happened. :-/
Forwarded message:
From: support@bluehost.com
To: [redacted]
Date: Thursday, 20 October 2011 22:25:37
Subject: Web hosting account deactivated for HISTORYSHAREFORUM.COMDear Doug: Your web hosting account for historyshareforum.com has been deactivated, as of 10/20/2011. (reason: site causing performance problems) This deactivation was due to a Terms of Service violation associated with your account. At sign-up, all users state that they have read through, understand, and agree to our terms. These terms are legal and binding. Although your web site has been suspended, your data may still be available for up to 15 days from the date of deactivation; if you do not contact us during that 15 day period, your account and all of its files, databases, and emails may be deleted. If you feel this deactivation was made in error, or in order to gain access to your account, please call our customer service line as soon as possible at (888) 401-4678 and press 5 to speak with a member of our Terms of Service Compliance department.
Please read the following, derived from our Terms of Service agreement, for additional information regarding the matter. Engaging in any activity that, in BlueHost.com‘s sole and absolute discretion, disrupts, interferes with, or is harmful to (or threatens to disrupt, interfere with, or be harmful to) BlueHost.com‘s services, BlueHost.com‘s business, operations, reputation, goodwill, subscribers and/or subscriber relations, or the ability of BlueHost.com‘s subscribers to effectively use BlueHost.com‘s services is prohibited. Please review the current copy of our Terms of Service here:
http://www.bluehost.com/cgi/terms Thank you,
BlueHost.com Technical Support
http://www.bluehost.com
For support go to http://helpdesk.bluehost.com/
Toll-Free: (888) 401-4678 Option 2
Bluehost is the reason i learned to use my own server.