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Badges: talking at cross purposes?

Over the weekend I had a discussion with Dave Cormier in the comments section of my DMLcentral post Gaining Some Perspective on Badges for Lifelong Learning. I wanted to capture it here and add a couple of additional comments.

Dead Parrot Sketch

Dave seems to have taken issue with the ‘over-simplification’ of badges. I think he’s arguing that (informal?) education is too complex a problem for badges to be the solution.

The more I think about it, the more I think we were talking at cross-purposes. He was (again, I think) talking about explaining complexity whereas I was talking about solutions towards solving complex problems. I may be wrong.

Additionally, I have read precisely zero articles or books on complexity and chaos theory. Dave probably has read lots.

I’d love to know what you make of it.


Dave:

Hi Doug,

Thanks for the foil. Everything i see here, however nicely argue and layer out, still leads to the same thing. Someone has to agree on what the targets are.

In the ‘automatic/skill’ sections, they are only automatic in time, at some point, someone had to create an artifice that separates the world into things that ‘can be reached’

In the application/Community section, the rewards are going to be as much about sociality and power than they will be about ‘recognition’. The problem with the badge in this case, is that it divorces the ‘reward’ from the context of power and sociality.

I don’t see how any of your practical applications allow us to apply badges to complexity. Given this… we move things towards simple knowledge. This is not the direction I”m hoping to go in… how about you? Do you see a way that badges can support complexity?

Doug:

Hi Dave, thanks for the comment.

In response:

1. For something to be credentialised there has to be a ‘thing’ to be credentialised. That can be a target set by anyone – but yes, there needs to be a target. Otherwise there’d be no point in the credential, right?

2. I find the ‘X will be Y’ part of your position problematic. As I’ve argued above, I see badges as an emergent ecosystem. I agree there’s going to be issues around power and control. But then, *every* system has those issues. Don’t they?

3. I believe that the ‘answer’ (if there is one) to complexity is simplicity. It’s something tangential to badges, as far as I see them, but to assume that complex problems require complex answers needs a bit more explanation/evidence to my mind.

I’d love to discuss this synchronously sometime. 🙂

Dave:

Hey Doug,

1. Credentialing requires a thing to be credentialised. Maybe not… at least not rings in terms of small pieces of knowing. I’m not purposefully trying to split hairs here, but I feel comfortable with someone who knows how to do something saying “that person over there can now do this thing”. That’s how mentorship and apprenticeship tends to work. We went down the DACUM road, for instance, to try and break that into pieces that could be ‘things to be credentials’. Many colleges have moved away from this because it kinda misses the point of knowing things. I see badges as a potential return to the DACUM view of the world.

2. Badges may or may not be part of an ’emerging ecosystem’ whatever that might mean, but no, not every system has the same issue. Some systems try to leave things IN their context so they can be understood as part of a whole. Others are designed to REMOVE them from context. I think that’s pretty different.

3. I don’t know what “simplicity is the answer to complexity” could possibly mean… so i’m assuming we don’t mean the same thing when we say complexity. If answering the question “how do I raise my child to be a good person” (in my mind, a very important, and obviously complex question) has a simple answer I’d love to hear it.

I imagine the ‘parenting badges’ that would be the response to that, and I imagine them forcing ‘parenting types’ and ‘parenting stages’ and ‘child types’ and ‘child stages’ on the world.

Doug:

Hi Dave,

1. So the person over there who can now do this thing gets the Dave Cormier seal of approval. That may or may not be a badge. I don’t know.

2. I’m unsure of your point here – especially given that there’s an evidence layer to badges? Isn’t that the context right there?

3. I’m guessing you haven’t got a parenting manual. Certainly my two didn’t come with one. So I’m approaching them with love. A simple answer to complex behaviours. Working OK so far…

I’m definitely *not* of the opinion that badges are the answer to everything. Nor do I believe that badges should replace the existing qualifications/credentials/awards we’ve got. What it *does* provide, however, is an alternative that we all get to shape.

And I can’t see how that’s a bad thing. 🙂

Dave:

Well… a little rhetorical bantering and heart string tugging.

On twitter… you say “i’m falling into the either or camp”

Whether i am or not is not relevant to the discussion here. It’s a nice rhetorical move, but it doesn’t change the discussion. I have concerns about badges and the oversimplification of knowledge and attainment particularly as it decontextualizes power, social-ness and privilege.

1. Yes. a dave cormier seal of approval (assuming a community thought i knew anything) would be just fine. I don’t think that’s ‘badge’ as you have defined it here. Badge, as I understand your interpretation, is an ‘agreed upon standard’ by some standard agreeing upon group.

2. No. an ‘evidence layer’ is not what i mean by context. Context is the space in which the learning/knowledge/thingy was negotiated. Not the ‘things that the standards group decided was evidence’.

3. Love is a very nice sentiment… but all it means is that i have to move to a different example. How about the world energy issues or something else. Do you comune with love to decide whether it makes sense for you child to have a cupcake… or do you think about the balance between their wanting it and enjoying it and the sugar it contains.

I have in no way suggested that they aren’t an interesting option we should try. You have read that on to me. I have said that in your commentary you haven’t addressed complexity. You have responded by saying ‘complexity doesn’t exist, your jus tasking the question wrong’.

If that is your position… cool. But is it really? Do you really think the world is a simple place where simple answers to questions like poverty, overpopulation, education i the third world will actually work?

I got asked recently “how do we go about training 500 million new people in the next 9 years?’ Complex problem. Simple solution?

Doug:

Hmmm… this is exactly the kind of thing I want to avoid. :-/

“I have concerns about badges and the oversimplification of knowledge and attainment particularly as it decontextualizes power, social-ness and privilege.”

If you say that ‘X means Y’ and I disagree, then we’re falling into opposing camps. Neither of us can point to any evidence. Because there isn’t any. Yet.

“I have said that in your commentary you haven’t addressed complexity. You have responded by saying ‘complexity doesn’t exist, your jus tasking the question wrong’.”

Where/when did I say ‘complexity doesn’t exist’? I’m fairly sure I said that the way to approach complex problems is to try to apply simple solutions. That’s vastly different.

And the answer to your question about training 500 million people in the next 9 years? One person at a time. Not as facetious as it sounds. 😉

Dave:

doug.

Re: x means y. There is always and never evidence. I have described how i think it moves towards the simplification of knowledge. Badges are not exactly ‘new’ in concept just because they’ve been branded differently.

re: complexity – if you are saying that ‘there are simple answers’ then we aren’t using the word ‘complexity’ the same way. If you say ‘apply simple solutions’ you are changing the meaning of complexity. Something that is complex, like a weather pattern, doesn’t have a simple explanation. If you say it does, we’re having two separate conversations.

Saying it has a ‘simple solution’ is saying it is not ‘complexity’.

If it’s not facetious, i don’t know what it is. 1 at a time isn’t not a scaling solution for India’s education problem.

Doug:

I’m not quite sure how we got from alternative forms of credentialing to weather patterns, but hey.

You’ve subtlely shifted from ‘solving problems’ to ‘explaining them’. They’re two different beasts. I can go to umbrellatoday.com to solve my immediate problem of whether to take an umbrella to work with me or not. I don’t need to explain how weather systems work to do so. It’s a simple solution to a (potentially) complex problem.

I don’t think India’s education problem has much, if anything, to do with badges directly. If you’re saying that it’s an example of a complex problem then, yes, I’d say that you/they/whoever are looking at it in the wrong way.

I’m out. Perhaps we could follow this up with blog posts? 🙂

Have YOU got any comments on our discussion? I’d love to hear them!

Image CC BY-NC-SA Dunechaser

PS The exchange inspired Terry Wassall to write this post.

#ukedchat #fail: TES attempts takeover cover-up whilst Pearson muscles-in on grassroots Twitter teacher CPD.

Fail Whale

Every Thursday night on Twitter there’s an hour-long conversation around the hashtag #ukedchat. The idea is that interested parties (mostly teachers) vote on what they want to talk about relating to UK education (almost always UK schools) and a moderator keeps things on-track. It’s a bit anarchic and intense, but worth it. I dip in and out and have moderated one session on the purpose(s) of education. Afterwards the moderator tries to ‘tell the story’ of what was discussed, including the most influential (usually the most reteweeted) tweets. It’s a fantastic example of grassroots innovation and, dare I say it, even a form of CPD.

But.

Last night the topic was the Pearson learning awards, hosted by someone from Pearson. I wasn’t the only one who thought that was a bit strange and that #ukedchat seemed to be going in a new direction. Low and behold I received a couple of Direct Messages (DMs) that suggested not only was Pearson muscling in on the success of #ukedchat but that, in fact, the Times Educational Supplement (TES) was taking over the running of the weekly discussion. Those who had been told were hushed to secrecy.

Being committed to open education and transparent practices I decided to, without revealing the names of those who told me, inform those involved in #ukedchat discussion. Things were already going so awry that the moderator had decided to switch topics half way through the hour. It was an example of companies doing social media in completely the wrong way. Whereas for-profit organizations such as Scholastic and BrainPOP! really do get social media as being about openness and conversation, the TES and Pearson seem to have conspired to commodify #ukedchat in an underhand, Machiavellian way.

I can’t tell you how disappointed I am, despite the claims of the TES to the contrary, that #ukedchat – an example of grassroots innovation by teachers, for teachers – has been effectively ‘sold off’ behind closed doors. Part of the problem is that busy teachers are delighted when a big name comes in and is interested in their enterprise. What often occurs, and my teaching career is littered with examples of this, is that companies become parasitic upon the goodwill and enthusiasm of teachers. They take what they can and suck the life out of it.

Teachers, don’t let this happen. Strike for better pensions on the 30th November and, if necessary, set up a new #ukedchat. You’re worth it.

(I’ve curated tweets from that hour using Storify here)

How to SPIN your way to giving more constructive negative feedback.

Spin

Image by jaqian @ Flickr

It’s difficult to give feedback, especially when it’s not positive. However, as a leader, it’s something that’s necessary to get the best of people. I know I keep banging on about Jo Owen’s book How to Lead: what you actually need to do to manage, lead and succeed but it’s excellent. Concise wisdom is what it is. 🙂

Owen believes that using the acronym SPIN can help leaders give more constructive feedback:

  • Situation specifics
  • Personal impact
  • Insight & interpretation
  • Next steps

Situation specifics

First of all, make sure the time and place is right. Give negative feedback in private when the person to whom you are giving it is calm. This needs to be as close to the event as possible (‘feedback, like milk, goes off fairly quickly’) but not when they are shouting and screaming!

Be specific about what happened. Using terms such as ‘unprofessional’ is not helpful and can actually be provocative. Talk about what it is in particular that is the problem (e.g. lateness to meetings).

Personal impact

People can argue about objective matters but not about how things make you feel. For example, saying that arriving late for meetings makes you think they don’t consider them to be important cannot be argued against.

Going down the ‘personal impact’ path allows you to talk about the issue without arguing, for example, about the number of minutes late, number of times, etc. Deal with the issue and

Insight & interpretation

Instead of telling people what to do, ask them if the impact that they’ve made (i.e. upsetting you) was the impact they wished to make. Get them to reflect on their actions. They are much more likely to value the solutions they come up with above any solution that you hand them.

Next steps

Once you’ve been through the above steps, you should now be able to calmly agree ‘next steps’ between you. Focus on the future being positive and constructive. Don’t play the ‘blame game’ and avoid discussing the past at this point.

Conclusion

Owen advises taking time over each step and not rushing through them. Although no-one looks forward to giving negative feedback, I am happier now that I’ve got a constructive way of approaching it!

What are your thoughts? 😀

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