In the extracts below (taken from the interview) I explain my belief that productivity is a learned behaviour based upon serenity, reliability and focus.
A photo I took with my iPhone last weekend. It feels related somehow.
Introduction
Some days it feels like someone’s trying to tell you something. At first it’s subtle, but then the coincidences stack up until you’re left in no doubt that there’s a message in there somewhere. See if you come to the same conclusion as me. Here’s what came my way in a single day recently:
1. Seth Godin on ‘modern procrastination’
I don’t know how he manages to churn out gems like these every day and convince us that everything is related to marketing:
Laziness in a white collar job has nothing to do with avoiding hard physical labor. “Who wants to help me move this box!” Instead, it has to do with avoiding difficult (and apparently risky) intellectual labor.
“Honey, how was your day?”
“Oh, I was busy, incredibly busy.”
“I get that you were busy. But did you do anything important?”
Busy does not equal important. Measured doesn’t mean mattered.
2. José Gonzalez – Cycling Trivialities
I’m fond of music by the looks-Spanish-but-is-actually-Swedish-of-Argentine-descent singer-songwriter. Last.fm, to which I’ve been ’scrobbling’ songs for over 7 years, is fully aware of this and therefore served up Cycling Trivialities by José Gonzalez(from his album In Our Nature):
Too blind to know your best.
Hurrying through the forks without regrets.
Different now, every step feels like a mile.
All the lights seem to flash and pass you by.
So how’s it gonna be.
When it all comes down you’re cycling trivialities.
Don’t know which way to turn.
Every trifle becoming big concerns.
All this time you were chasing dreams,
without knowing what you wanted them to mean.
So how’s it gonna be.
When it all comes down you’re cycling trivialities.
So how’s it gonna be.
When it all comes down you’re cycling trivialities.
Who cares in a hundred years from now.
All the small steps, all your shitty clouds.
Who cares in a hundred years from now.
Who’ll remember all the players.
Who’ll remember all the clowns.
So how’s it gonna be.
When it all comes down you’re cycling trivialities.
So what does this really mean.
When it all comes down you’re cycling trivialities.
Cycling trivialities.
Cycling trivialities.
3. Correspondence
I’ve recently become a fan of the work of Alexander McCall Smith. I tend to avoid ‘popular’ writers as I’m a bit of a secret book snob (I refused to read anything written after 1950 until I was about 25…) I’ve just finished his The Right Attitude to Rainall about a middle-age female Scots philosopher and her mini moral dilemmas. My favourite series of his was actually that featuring Professor Von Igelfeld as it reminded me of Frasier(the only TV sitcom I’ve been able to bear), but I digress…
On page 123 of The Right Attitude to Rainone of the characters is left alone to deal with his ‘correspondence’. We’re not talking emails here, we’re talking hand-writing letters. It struck me that this has been a much more normal thing to do (albeit for a certain class of people) for a lot longer than emails.
Conclusion
So if you’d experienced these three things in quick succession, what would you have thought? I’ll add what it made me think to the comments below later this week.
I’m delighted to announce that v0.3 of #uppingyourgame: an educator’s guide to productivity is now ready! Two chapters are now complete – The Philosophy of Productivity as well as Productivity & Motivation. #uppingyourgame is the first book to be published using the OpenBeta publishing model and will be completed over the course of 2010.
Buying into the ideas that this book contains (and will contain) NOW costs £4. You will receive free updates and notifications as each version is published. Buying into the contents means you have access to each subsequent version up to 1.0. If you decide not to purchase now the price will increase as I complete each chapter (and release each version) – up to a maximum of £10.
Once you’ve completed the payment process clicking on the orange button to ‘Return to DAJ Belshaw’ will take you to the download page.
Becoming more productive and motivated is like digging a well. Those around you might question why exactly you’re spending time and effort digging that hole; after all, there’s puddles around the place, right? Why not draw what you need from those like everyone else?
But the digging is worth it. Discovering your own personal well of productivity and motivation may be hard work in the first instance (and the well may require constant maintenance) but you’re pretty much guaranteed that it’s not going to run out when you need it most.
I dug that well very deep during my teacher training and first couple of years of teaching.It’s served me admirably in the time since then – allowing me, in fact, to focus on other things that developed my interests, talents and, ultimately, my career.
Due to having a bit more time on my hands than I anticipated recently, I’ve pressed on with #uppingyourgame: an educator’s guide to productivity. I’m delighted to announce that v0.2 is now ready! This is the first version to contain a chapter, in this case The Philosophy of Productivity. #uppingyourgame is the first book to be published using the OpenBeta publishing model and will be completed over the course of 2010.
If you want to buy into the ideas that this book contains (and will contain) NOW costs £3. You will receive free updates and notifications as each version is published. Buying into the contents means you have access to each subsequent version up to 1.0. If you decide not to purchase now the price will increase as I complete each chapter (and release each version) – up to a maximum of £10.
The warm-up guy for Dan was Caspar Berry (Twitter), former actor, professional poker player, screenwriter, television presenter, poker advisor on the James Bond film Casino Royale, and now consultant to large multinational companies. Caspar spoke about risk and the fear of failure. His main message was that in order to be successful you have to fail many times. If we redefine failure as long-term failure then this, as in poker, empowers us to take short-term set-backs, losses and ‘failures’. I appreciated his message, but felt that his constant references to how he was fitting a 45-minute presentation into 25 minutes a bit much to take. How hard is it to alter a slidedeck and tailor your talk for a particular audience? We teachers do it all the time…
I made quite a few notes on Dan Pink’s talk. I love the way he signposted, as all good teachers and presenters do, not only what he was going to talk about but also how he was going to deliver it. A good presentation, he believes, consists of:
Brevity
Levity
Repetition
It also helped that his slides weren’t used to drive his talk but used almost exclusively for quotations from academic and business journals. I have to say that I was impressed that one came from this month’sHarvard Business Review! In addition, he had obviously tailored his slides (spellings, colloquialisms) for a UK audience. It would be easy not to do that on a worldwide book tour.
Using props and audience interaction, Dan started by explaining that we all have a biological drive that motivates us to do things – hunger, third, sex, and so on. No-one doubts that. We also have a ’secondary drive’ that includes things like money, reward and punishment. Most efforts to motivate people centre around these two drives: we throw money at people to be more productive and more innovative: we appeal to people’s hunger and desires. A surprising study, however, by the Federal Reserve Bank in 2005 showed that, whilst financial incentives worked in a linear way for purely mechanical tasks (more reward = more productivity), if even ‘rudimentary cognitive skill’ was required, performance was inversely proportional (more reward = less problem-solving). The study, initially carried out in the USA was replicated with even more profound results in India.
Dan gave lots of examples of companies changing the way they do business in order to increase creativity, innovation and profitability. These went beyond Google’s famous 20% time, thankfully. I’ll not list them here – you should buy his book! The (false) assumption that most businesses have is that human beings are fundamentally inert, that they need external motivation to do things. Instead, Dan says, we should assume that people are active and engaged. Look at toddlers, for example: they’re always engaged! It’s actually our default setting. The third drive, then, is ‘interest’ which Dan divided down into:
Autonomy
Mastery
Purpose
Autonomy is tapping into people’s desire to be in control of their own lives. Using the example of call centres, Dan talked of how they treat people like lightbulbs: one burns out so we get another from the shelf and screw ‘em! Zappos.com, a company recently bought by Amazon for close to $1bn, do things differently. They offer people $2000 to leave the company after the two-week training period, figuring that anyone tempted by such an offer would cost them more in the long-term. Once they’ve completed their training and refused the $2000 they are set to work with one message: “solve the customer’s problem”. No timers, no scripts. Revolutionary autonomy.
Mastery is our powerful impulse to get better at stuff. In fact, a longitudinal study by Harvard Business Review of many companies found that the biggest motivator for employees across a whole range of industries was “making progress”. Dan talked about performance reviews, about how they’re not often enough. Imagine, he said, if Serena Williams received only annual feedback on her tennis. How would she improve? He encouraged us to take control of our own performance reviews and goal-setting, “calling yourself into the office” at the end of the month after having planned and set targets at the beginning of it.
Purpose is being part of a project bigger than yourself. Or, in the words of a McDonald’s executive, about having ‘a purpose bigger than your product’. For businesses it’s important to sell a dream or vision other than increasing profits by X% to motivate your staff. For individuals it’s important to motivate you for the smaller tasks and activities you need to complete.
Dan said he could sum up his message by saying “human beings are not horses”. Here’s how he puts it in a recent interview with Seth Godin (who also has a new book out called Linchpin):
Stop treating people like horses and start treating them like human beings. Instead of trying to bribe folks with sweeter carrots or threaten them with sharpen sticks, how about giving them greater freedom at work, allowing them to get better at something they love, and infusing the workplace with a sense of purpose? If we tap that third drive more fully, we can rejuvenate or businesses and remake our world.
I remember fondly my first ‘proper’ watch: a digital Casio black-and-blue affair with a stopwatch. It was awesome. When I got older and a bit more style-conscious I requested a Seiko Kinetic for my 18th birthday. The Kinetic range had just come out and seduced me into thinking I’d never need to replace the battery in it. They were right, I didn’t. Instead, within two years the whole drive mechanism needed changing at a price not far away from the original purchase price of the whole watch. You never buy version one of anything, trust me. For my 21st birthday I received (at my request) another Seiko that looked very similar but used a good old battery. That’s the one I’ve still got but, as of January 1st, 2010, no longer wear.
I was at university when I got that watch, in my third and final year. During that year I had a lecturer for one of my Philosophy modules who would whip out his Sony Ericsson T68i every so often to look at the screen whilst he was lecturing. At the time I thought this was incredibly rude: how dare he be checking to see if he had any text messages whilst lecturing?!
Later I became the proud owner of a T68i. It dawned on me that my lecturer didn’t wear a watch and, because the phone has the time in big, bold numbers as a screensaver, he had been merely checking what time it was so he didn’t run over. I forgave him post-hoc.
I’m always a bit worried about getting RSI, and so began to take my watch off automatically upon sitting down at my Macbook Pro after I noticing that taking my watch off whilst using it made my right wrist ache less.* But then I started to think… When I’m using my Macbook the time is displayed at the top-right of the screen; when I’ve got my iPhone on me (pretty much always) it displays the time on the lockscreen. Why am I wearing a watch at all?
The nail in the coffin for my watch, now cutting a forlorn figure on the kitchen table, was an article in WIRED magazine (to which I now subscribe). It too laughed at watches as an anachronism. Why on earth, it asked, when the time is all around us – including on personal devices that we carry everywhere – do we insist on wearing something that can only single-task? That was it, I decided I’d be watch-less in 2010.
Since then, I’ve found how liberating not knowing exactly what time it is can be. Yes, it’s necessary sometimes (when teaching, for example) but when in and around the house it certainly leads to more Flow experiences. And that’s a good thing.
How about you? What else do we do or wear that could be considered anachronistic in this day-and-age?
* Yes, I (used to) wear my watch on my right wrist. No, I’m not left-handed. And no, I don’t know why I (used to) do this. I just always have done.
These last few weeks have been difficult for me. Being promoted quickly is great but comes at the expense of very steep learning curves!
That’s when quotations mashed with images like the ones above are useful to spur me on. I’ve just used an online poster-printing service to get a bunch printed for my office. There more images like the one above available at the Flickr group entitled Great quotes about Learning and Change.
What are YOUR favourite images or quotations relating to motivation/productivity?
I was delighted to welcome my mother home from her three-and-a-half week visit to the UAE at the weekend. We got talking about what she’d been up to and she mentioned that she’d spent a lot of time reading books. In fact, she said, it was refreshing not to be constantly bombarded with information from the UK media. What followed was an interesting conversation between us in which I advocated carefully selecting a range of (conflicting) media perspectives from which to draw information and form opinions. The answer is not necessarily to cull the number of news sources but to make sure they’re not all telling you the same thing…
To that end I was looking for more places from which to get my information instead of the same-old, same-old, when I came across The Twitter Times. This takes not only stories linked to by those you follow on Twitter, but those of ‘friends of friends’. You may argue that everyone in my Twitter network is likely to be related to education in some way. That’s correct, but some are tangentially connected to that topic and have networks that span many other disciplines and interests. You can see my Twitter Times and judge for yourself here.
The Google Wave post is a reasonable one but I found another post by the author (Daniel Tenner) more interesting. Entitled Counting hours doesn’t make sense it included this gem:
When we measure results instead of hours, something interesting happens: the distinction between work and not-work blurs away and vanishes, for two reasons. First, clever ideas can make a huge difference to results, and ideas occur anywhere, at any time. In fact, they’re least likely to occur while sitting at a desk working. Secondly, it soon becomes obvious that our actual output of things done is correlated far more to how we feel on the day than to how many hours we spend “working”. The real measure of work is not hours – it’s energy.
We all have a certain amount of energy each day, that can fluctuate depending the day, on our general level of fitness, nutrition, health, state of mind, etc. Some activities (such as going to the gym) increase our daily pool of energy. Others (such as staying up all night or getting drunk every evening) decrease our daily pool of energy.
‘Productivity’ by the hours one works is implicit in our culture. It’s the reason that, despite increased efficiencies and an ever-increasing population, we work longer hours now than ever before.
My wife thinks that I work all of the time. And she’s right, I do. But then it depends what you mean by ‘work’. I’m just as I’m likely to think of something related to elearning in the shower at home as I am about football when I’m in the office. It would make as much sense to say that there’s a synergy between my work and my leisure interests. Consequently, it makes no sense to demarcate and delineate ideas and energy to physical spaces, especially when we live in such a connected world.
It’s always struck me as strange that despite what we know about physiological and psychological ebbs and flows in human beings we remain tied to straightjacketed corporate routines. And none more so than in education. Take, for example, the (current) Autumn term. Each half-term is usually around 7 weeks long – just at the time when the nights are closing in and energy is likely to be lowest. Which is the shortest term? Spring! We start off the year at an naturally energy-sapping time. It would be funny if it wasn’t so tragic.
What’s important in any organization is that the core purpose of that organization is delivered upon. In education that’s the education of young people so they can operate effectively in the adult world. Their minds should have been opened in the process, their horizons raised, and their imaginations fired. That’s unlikely to occur when the adults who surround them are tired and clock-watching.
So when you’re feeling ‘unproductive’ just remember that you’re being human. It’s not about the hours you put in but about the energy you devote and the results you achieve.
Get the energy right and the results – whatever you or your organization decide they should be – will follow.
During the academic year 2008/9 we lived on a farm. It was great! Ben, my son, loved to see the tractors on the fields surrounding us.
I can remember one day as I trundled off to work how wonderful it would be to spend the whole day in a tractor, ploughing the field. Then I remembered that, for the farmer, the field is the equivalent of the five classes I had to teach that day. In fact, for the farmer, it was worse. Not only was the task he had to perform time-consuming, it was monotonous yet important for his future income.
We all face times when we’ve got seemingly insurmountable and monumental problems and tasks to complete. But, as with Zeno’s paradoxes of motion, unless we actually make the first step the task will seem impossible. My Ed.D. thesis, for example, felt of this magnitude before I started spending an hour before school some mornings working on it.
So approach big tasks as if you were eating an elephant. Go for one bite at a time. Turning over the problem in your mind makes it bigger and bigger. Starting on the road towards its completion – even in a small way – leaves you satisfied and removes some of the fear surrounding it.